Summit Workshop Descriptions
Creating a Patient-Centered Care Culture
Steve Simonin, CEO, Iowa Specialty Hospitals and Clinics
Keynote speaker Steve Simonin shares how to roll up your sleeves and get to work creating a patient-centered care culture. What are the systems, processes, communication and collaboration required to have patients experience excellent customer service while maintaining clinical standards?
There’s an App for That!
Dr. Chris Blanchette, Associate Dean for Research & Public Engagement, UNC Charlotte
From Big Data to Instagram, technology is revolutionizing medicine. Healthcare professionals are using new tools to learn more about patients and how patients are often talking more on social media than in the doctor’s office. Find out how the technology is engaging patients more and changing the skills medical professionals needs to interact with patients.
Can Educators and Employers Really Work Together?
John Metcalf, CEO, Workforce Systems Associates
Engaging businesses to hire trained students is critical, but often easier said than done. Effective partnerships between schools and businesses are more than balloons, tee-shirts and banners for special events. Come find out how to “talk the talk” that has businesses signing up to help train and hire your students.
Developing Pipelines, Partnerships and Improved Outcomes: A Model for Change
Agatha King, RN and Kara Hedvig, MSN & RN; Carolinas HealthCare
Moving successfully from the classroom to the workplace requires more than an effective hiring date and new employee orientation. For healthcare facilities to build a competent workforce, retaining employees is critical. This workshop focuses on how an employer built pipeline is keeping trained personnel and improving patient outcomes.
Healthcare 2.0: New Technology, New Approach, New Skills
Dr. Bill Saunders, Director of the Health Informatics Professional Science Master’s Program, UNC Charlotte
Keeping up with the technology that is revolutionizing medicine can be daunting. What are the trends? How are they changing how healthcare is delivered, who is delivering it, and the skills healthcare workers must have to do their jobs?
Talk to Me! Simple Conversations that have Healthcare Workers Engaging Patients in Their Care.
Jeanine Joy: Author, Speaker and Trainer, Happiness 1st Institute
There is increasing pressure on healthcare workers to engage patients in their own care. It is often easier said than done. Researcher and author, Jeanine Joy, discusses proven techniques that have patients talking to healthcare workers, improving their attitudes and following their treatment plans.
One-Stop Shopping: How CVS, Target, Wal-Mart and Other Retail Giants are Opening New Doors in Healthcare
Nicki Gatton, NC Practice Manager, MinuteClinic Diagnostic of North Carolina
The numbers may astound you. Visits to retail health clinics now number more than 10 million a year and are continuing to grow. Increasingly this lower cost option is becoming a major player in the healthcare system. Hear how these clinics are contributing to improved patient outcomes and creating new opportunities in the workforce.
Population Health Management: Innovative Community Partnerships that are Providing Better Access, Better Care and Cutting Costs
Fred Johnson, Assistant Professor, Department of Community and Family Medicine, Duke University
Increasingly the pressure is on accountable care organizations to manage population health by making sure patients continue to receive care outside their four walls. Learn about successful models and partnerships that are cutting hospital readmissions, connecting more patients to services and improving care.
Ask the Experts: Implementing Patient-Centered Care- An Interactive Panel Discussion
Connie Bonebrake, VP- Carolinas HealthCare System
Kelli Sadler, VP- Novant Health
Dr. Ruth Hedgpeth, Dean- Central Piedmont Community College
Stephen Aragon, MHA Program Coordinator, WSSU
Moderator: Joann Spaleta- Director, Charlotte AHEC
Find out how patient-centered care is being implemented in the classroom and workplace in our region. What initiatives are underway, what new skills are needed, and how employers and educators can collaborate to produce the trained workforce the region needs. This highly interactive session will feature representatives from prominent employers and educational institutions in the region.